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Telligent Community
Glenfield Systems has experience in delivering Telligent Community.
Today conversations about your brand are everywhere. And everyone--from your customers to your partners--has a voice. So how do you promote interaction within your customer community, combine your efforts with your members' knowledge, and work together in a way that generates productive collaboration?
Introducing Telligent Community, an external-facing community
application that enables organisations to listen to, learn from, and
improve conversations with customers. Blogs, forums, groups, ratings,
and more work together to create a connection point geared towards
ongoing customer engagement. Telligent Community helps you create channels for direct
customer engagement, leverage consumer conversations to speed
innovation, build brand awareness and loyalty with minimal cost,
increase revenue and market share, and improve customer support.
View more on the Telligent Community Website and talk to us about customisation options.
Case Study: Finding Sydney Virtual Press Room
Glenfield Systems used Telligent Community to establish a Press Room for the media concerning the Search for the HMAS Sydney II.
During the course of the search media from all over the world were using the website to obtain the latest media releases, higher resolution images of the wrecks, video, documents and other information. It serves as a historical record of the search by the Finding Sydney Foundation.
At the height of the search some 60,000 unique visitors were recorded to the Press Room alone and 32+ million hits to the main website findingsydney.com.